FAQ

What types of plants do you specialize in?

We specialize in premium Camellias, Hydrangeas, Fruit Trees & Plants, Groundcover Plants, and exclusive Plant Collections. Each plant is hand-selected from our nursery for health and vitality.

Are your plants suitable for beginners?

Yes! We offer plants for all skill levels, from novice gardeners to seasoned experts. Our product descriptions include care difficulty levels to help you choose the perfect green companions.

Where do you ship?

We ship worldwide from our Virginia Beach nursery, excluding Asia and some remote areas due to customs restrictions. We’re proud to bring premium greenery to doorsteps across the globe.

What shipping options do you offer?

We offer two convenient options:
– Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
– Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)
All orders are processed within 1-2 business days.

How are plants packaged for shipping?

We use eco-friendly packaging materials designed to protect and nourish your plants during transit. Each plant is carefully hand-packed to ensure it arrives healthy and ready to thrive.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Is my payment information secure?

Absolutely. We use industry-standard encryption to protect your payment information and never store your complete payment details on our servers.

What is your return policy?

We stand by our plants! If you’re not satisfied with your purchase, you may initiate a return within 15 days of delivery. Please contact our support team at [email protected] for assistance.

What if my plant arrives damaged?

We carefully package each plant to withstand shipping, but if your plant arrives damaged, please contact us immediately at [email protected] with photos of the damage. We’ll gladly resolve the issue.

Do you provide plant care guidance?

Yes! Each plant comes with basic care instructions. For additional guidance, feel free to contact our support team – we’re passionate about helping your garden thrive.