At House With Plants Shop, we understand that the journey from our nursery to your garden is a crucial part of your gardening experience. Our delivery process is designed to be as seamless and reliable as the plants we curate, ensuring that your green companions arrive healthy and ready to thrive in your space.
Shipping Options & Times
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat rate of $12.95, we ship via trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. This option is ideal for those who want a balance of speed and affordability.
- Free Shipping: For orders over $50, we provide complimentary shipping via EMS. After processing your order in 1-2 days, expect delivery within 15-25 days after shipment. This economical choice is perfect for patient gardeners planning their oasis.
Global Reach with Care
While we are nestled in Virginia Beach, our passion for plants knows no borders. We ship worldwide, bringing premium greenery to doorsteps across the globe (excluding Asia and some remote areas due to customs restrictions). Each plant is packaged with utmost care to withstand the journey, using eco-friendly materials that protect and nourish them en route.
From Our Nursery to Your Door
Our process begins the moment you place an order. Our team hand-selects each plant, ensuring it meets our high standards of health and vitality. After careful packaging, we dispatch your order with detailed tracking information, so you can follow its progress until it arrives at your home. We partner with DHL, FedEx, and EMS for their reliability and global network, guaranteeing your plants are in safe hands.
After Delivery: Ensuring Your Satisfaction
We stand by the quality of our plants. If you receive any item that doesn’t meet your expectations, you have 15 days from delivery to initiate a return. Simply contact our support team at [email protected], and we’ll gladly assist you. Our goal is to make your gardening journey as joyful and hassle-free as possible.
Note: Delivery times may vary slightly based on your location and seasonal factors. During peak seasons, processing could take an extra day, but we always strive to keep delays minimal. Rest assured, we monitor every shipment to ensure timely and safe delivery.
Thank you for trusting House With Plants Shop to be part of your gardening story. We are here to help you grow your dream garden, one delivery at a time.
Warmly,
The House With Plants Team
